This Privacy Policy describes how Sanitizebrush collects, uses, and protects the personal information you provide when using sanitizebrush.com. By placing an order or using this site, you agree to the collection and use of your information as described below.
We collect this information when you place an order, contact our support team, or browse our website.
How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your order, including payment authorization and shipping.
To send order confirmation, shipment tracking, and delivery notifications.
To respond to customer service inquiries.
To detect and prevent fraudulent transactions.
To improve site functionality and user experience based on aggregated usage data.
To comply with legal obligations, including tax reporting and fraud investigation.
We do not use your information for purposes beyond what is described here without your consent.
Sharing Your Personal Information & Zero-Sale Policy
We do not sell your personal information to any third party. Ever.
We share your information only in the following limited circumstances and only to the extent necessary:
Shipping Carriers (UPS, FedEx, USPS): Your name, shipping address, and order details are shared to fulfill delivery.
Payment Processors: Your billing and payment information is transmitted to our PCI-DSS certified payment processor for transaction authorization.
Legal Compliance: We may disclose your information if required to do so by law, court order, or valid government request.
Fraud Prevention Services: Anonymized or limited transaction data may be shared with fraud detection tools to protect our customers and business.
We do not share your data with marketing companies, data brokers, or advertising networks beyond the standard site analytics described in the Cookies section.
Payment Security & PCI-DSS
All payment transactions are processed in compliance with PCI-DSS (Payment Card Industry Data Security Standard). We do not store your full credit card number on our servers at any point. Our payment processor handles card tokenization and authorization directly. The only billing data retained on our end is your billing name, billing address, and the last four digits of your card — and only for order record purposes.
All data transmitted between your browser and our website is protected by SSL (Secure Sockets Layer) encryption. You can verify the secure connection by the padlock icon in your browser’s address bar.
Cookies & Behavioral Advertising
This site uses cookies — small data files stored in your browser — to support core site functionality such as session management and cart persistence. We may also use analytics cookies (such as Google Analytics) to understand how visitors use our site. These analytics are aggregated and do not identify you personally.
If you prefer not to accept cookies, you can disable them in your browser settings. Please note that disabling cookies may affect certain site functions.
We may participate in remarketing programs (such as Google Ads) that display ads to users who have previously visited our site. These programs use cookies placed by third-party advertising networks. You can opt out of interest-based advertising at aboutads.info or through your browser’s ad settings.
Your Rights & Legal Compliance
Depending on your location, you may have the following rights regarding your personal data:
Under TDPSA (Texas Data Privacy and Security Act):
The right to confirm whether we process your personal data and to access that data.
The right to correct inaccuracies in your personal data.
The right to delete personal data provided by or obtained about you.
The right to obtain a copy of your personal data in a portable format.
Under CCPA (California Consumer Privacy Act):
The right to know what personal information we collect and how it is used.
The right to request deletion of your personal information.
The right to opt out of the sale of your personal information (we do not sell data, so this right is inherently fulfilled).
The right to non-discrimination for exercising your privacy rights.
Under GDPR (General Data Protection Regulation, for EU/EEA residents):
Access: You may request a copy of the personal data we hold about you.
Rectification: You may request correction of inaccurate data.
Erasure: You may request deletion of your data where it is no longer necessary for the purpose it was collected.
Portability: You may request your data in a structured, machine-readable format.
Object: You may object to certain uses of your data.
To exercise any of these rights, contact us at Support@sanitizebrush.com. We will respond within 30 business days.
Data Retention & Minors
We retain customer order records for a period consistent with our legal, tax, and business obligations — typically up to 7 years. After that period, personal data is deleted or anonymized unless retention is required by applicable law.
This website is intended for use by individuals who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided personal information through our site, please contact us at Support@sanitizebrush.com and we will take prompt steps to delete the information.